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Frequently
asked
questions

Got Questions About Solar Panels Or Renewable Energy? We’ve got the answers.

Why chose Encom?…
We are experts in renewable energy.

We offer a free site survey and impartial advice, to help assess all your electrical energy requirements, considering your home, electricity bills and lifestyle.

From electric car chargers, energy-efficient solar panels, and state of the art battery storage systems. Our solutions are professionally designed, robust and built to last.

Throughout all our work, customer satisfaction is our main priority, we pride ourselves on servicequality products and guarantees.

How much will I save a year?

This depends on which energy system you decide to purchase.

Such as if you install a battery, this will increase your savings by up to an extra £1500 a year.

YOU COULD SAVE YOURSELF AROUND

£1,000 - £1,500*

PER YEAR

* Savings are for a domestic install inclusive of a 10kw battery and earnings are dependant on various different factors such as but not limited to Orientation, Size of System and Consumption.

Get in touch or
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CALL FREE ON

028 95 380 910

When will I see a return on my investment?

You will be pleased to know that savings take immediate effect.

At the present cost of electricity, payback of the average residential installation including a battery is typically 8-10 years.

On a typical commercial installation, payback is 4-6 years.

…so what’s stopping you.

Do you offer finance packages?

Yes…
we offer both residential and commercial packages.

Please check our finance options for details as each package is specifically quoted for each system.

Finance Options

Is it worthwhile installing a battery?

Yes absolutely…

this is the only way to store your solar power.

In fact we strongly recommend any new solar installations are coupled with a battery storge solution.

ENCOM offer a range of different battery storage system and at a very competitive price.

How long does it take to install a PV solar Energy?

Home installations normally take up to two days to install.

Commercial installations can take longer, depending on the size of the site and the specific requirements of your business.

Do I need to inform building control?

No.… we deal with all the tedious paperwork concerning building control.

Do I need planning permission?

Wi-Fi Stick Troubleshooting Guide for Solis Inverters

If you’re experiencing connectivity issues with your Solis inverter’s Wi-Fi stick, follow these simple steps to reconnect.

This guide covers setup instructions for both the Black and Silver Wi-Fi sticks. Further guidance can be found on the following video tutorial https://www.youtube.com/watch?v=Twh539hBnaE


Black Wi-Fi Stick Setup (S3-WL-ST)

  1. Connect to Solis: Search for “solis” on your device. If it doesn’t appear, hold the button for 10 seconds, then reconnect.
  2. Access Settings: Open a browser and go to 10.10.100.254.
    • Username: Admin
    • Password: 123456789
  3. Wi-Fi Setup: Follow the quick setup, select your Wi-Fi, and enter your provider’s password.
  4. Finalize: Log in and out of the Solis Cloud.

Silver Wi-Fi Stick Setup (S3-WIFI-ST)

  1. Connect to Solis: Search for “solis” on your device, selecting the option starting with “AP.” If it doesn’t appear, hold the button for 10 seconds, then reconnect.
  2. Access Settings: Open a browser and go to 10.10.100.254.
    • Username: admin
    • Password: admin
  3. Wi-Fi Setup: Use the setup wizard to find your Wi-Fi and enter your provider’s password.
  4. Finalize: Log in and out of the Solis Cloud.

Need More Help?

If you’re still having trouble connecting, don’t hesitate to call our office and ask for one of our team members or email us on info@encomenergy.co.uk. We’re here to help make sure your system runs